Hotel Policies at Hotel Natraj, Gangtok

Child Policy:

  • Children below the age of 5 years are complimentary.
  • Children above the age of 5 years will be charged so please mention the correct age of the children.

Refund and Cancellation:

  • In case of no-show by the guest, full advanced paid there on against the bookings will be forfeited.
  • In case the guest are out for an excursion trip to Nathula, Tsomgo Lake or Yumthang Valley etc and could not return to the hotel as per the scheduled date, due to Act of God or weather conditions, the management will not be liable and room rent for that day will be charged.
  • In case of cancellation before 7 days of check-in, 15% of the advance amount will be deducted.
  • No refunds will be made for any cancellation done within 7days of check-in date
  • Refund against cancellation will be paid directly to the source through whom the room is booked. it would take at least 3 working days to process such refund which will be in INR (Indian Rupees).

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